All orders will be shipped within 24 hours after order is received. We will ship via UPS ground whenever possible.
E-mail or call us at (717) 267-3177 for authorization to return. No returns will be accepted without proper authorization. All products should be in original packaging.
Directions to make your return or exchange by mail
- Include all original packing materials whenever possible to better protect the product.
- Indicate reason for return.
- We recommend items be returned via UPS or insured parcel post for proof of delivery. We also recommend that you reuse the original shipping carton and packing materials.
- You are responsible for all freight charges. However, you will be credited for all damaged, defective, or wrong items shipped. Please include the postal receipt in your return package.
Ship items to:
Gardens by Grace
33 S. Main Street
Chambersburg, PA. 17201
We will do our best to process the return quickly. Please allow 14-21 days. Refunds will be credited to the original purchasing credit card account number only.